Solving AI challenges. Creating real business impact.

Proof is part of the implementation, measured the same way every time: the problem, what was built, and a substantiated result.

42 hrs
Operating capacity returned per week
Across the customer-operations team
38%
Cycle-time reduction
From request intake to resolution
3d → 4h
Time to complete the operating decision
With human approval retained
70%
Target-user adoption after 6 weeks
From the embedded build engagement

Case studies.

Two specific engagements are detailed below; further cases will be added as they're documented and cleared for publication.

Growth-stage technology company
Results
92%
Task accuracy
70%
Weekly active usage at 6 weeks
70%
Of target workflow automated
3 mo
Payback on build cost
01

The operating problem

A growth-stage technology company needed to embed agentic AI into their product to strengthen competitive positioning and significantly improve customer engagement beyond their existing chatbot, but had no production AI infrastructure and no in-house team who had shipped one before.

02

What Prople implemented

A production LLM application with a real-time RAG pipeline and a multi-step agentic workflow, built in Python (architecture, model, and vector store selected against latency, cost, security, and scalability), with an evaluation harness and observability gating every release.

03

How it was implemented

Full SHIP cycle, embedded inside the client's team (Scope, Harness, Implement, and Prove), taken from concept to production in 8 weeks.

04

What changed

Around 70% of the target workflow now runs automated, where none of it did before.

05

What happened next

Executive workshops and internal capability handover, so the system keeps delivering value after Prople's engagement ends.

Listed retail chain
01

The challenge

Six business units, each generating its own AI ideas, with no shared way to compare them on feasibility, ROI, or delivery complexity, and no board-ready view of where to invest first.

02

What Prople delivered

AI discovery and strategy work with C-suite stakeholders: 30+ candidate use cases scored and prioritised across all 6 business units, resulting in a costed, board-ready enterprise AI roadmap.

03

How it was implemented

Scope stage only. This engagement was scoped and delivered as strategy and discovery: Harness, Implement, and Prove were not part of it.

04

What happened next

The roadmap was handed to the client's internal teams to take forward into delivery.

~$150M
In identified cost-savings potential across the prioritised roadmap
Identified potential from the roadmap, not a realised or audited saving. Delivery sat outside this engagement's scope.

What we measure.

Every engagement is measured through multiple dimensions: technical performance, operational adoption, and business results, so "it works" always means something specific.

Technical evaluation

Whether the system performs against the evaluation design set in Harness.

Operational adoption

Whether the people who own the workflow are actually using it, and how often.

Business result

Hours returned, cycle time, cost, capacity, revenue, or decision speed, whichever the Scope stage identified as the real target.

What would a working system be worth to you?