Have these people solved problems like mine, and what actually changed?

Proof is part of the implementation, measured the same way every time: the problem, what was built, and a substantiated result.

X hrs
Operating capacity returned per week
Pending real data
X%
Cycle-time reduction
Pending real data
X→Y
Decision speed, days to hours
Pending real data
X%
Target-user adoption after Y weeks
Pending real data

Case studies.

One detailed, specific case is worth more than a dozen shallow ones. Real engagements will replace the template below as they're documented and cleared for publication — nothing here is invented.

[Client type — e.g. national retailer] Case study needed
BEFORE AFTER ! IMPLEMENTATION Measurable outcome
Results
X hrs
Operating capacity returned per week
Pending real data
X%
Cycle-time reduction
Pending real data
X→Y
Decision speed, days to hours
Pending real data
X%
Target-user adoption after Y weeks
Pending real data
01

The operating problem

[What was happening in the business]

02

Why existing approaches were insufficient

[What made the problem hard]

03

The workflow, before

[How the work happened before implementation]

04

What Prople implemented

[The system, described plainly]

05

How it was implemented

[Relevant SHIP stages for this engagement]

06

What changed

[The new operating workflow]

07

Results

[Specific, substantiated measures]

08

What happened next

[Handover, expansion, or next implementation cycle]

What we measure.

Every engagement is measured on the same three dimensions: technical performance, operational adoption, and business result — so "it works" always means something specific.

Technical evaluation

Does the system perform against the evaluation design set in Harness?

Operational adoption

Are the people who own the workflow actually using it, and how often?

Business result

Hours returned, cycle time, cost, capacity, revenue, or decision speed — whichever the Scope stage identified as the real target.

What would a working system be worth in your business?